Dear Frank:

Let me express our appreciation to you and your team members Zia, Mr. Kim, Fred and James who recently completed the conversion of our master bathroom from one with a bathtub to one with a shower in addition to the floor and vanity. The entire job was “turn key.” After our initial consultation and selection meeting, everything happened exactly as you said it would.

We especially appreciated your team’s discipline, professionalism and sense of excellence. Tile Center should be very proud of “your” team as were we. Thank you for a job well done.

Pam and Frank Mondell
Montgomery Village, Md.

Tags: bathtub, master bathroom, professionalism, sense of excellence, team's discipline, turn key