Master Bathroom Remodeling -Thunder Cloud Rd Boyds MD 20841

February 3, 2014

Master Bathroom remodel – Removed all existing tile, tore out shower and shower pan to repair a leak, removed sinks, vanities and mirrors. Reused our existing corner soaking tub. Replaced shower enclosure with frameless all glass enclosure and expanded the size of the shower.
The overall quality of the workmanship was great! The precision of their tile layout is fantastic and a first rate job! Our new vanity cabinets and countertops are beautiful. We are extremely pleased with the overall work performed.
Our only issues stem from communication challenges with our salesperson and the workers. During the process of securing our estimate, there were areas (ex: mirrors) which were discussed and requested to be framed out of the same wood as the vanity cabinets. However, these were left out of the estimate. So, if you use them, please double and triple check your estimate to make sure the scope of work is complete. After bringing this to their attention, they made the situation right to our satisfaction.
Other communication issues involved our reuse of our 2 bathroom faucets. During the selection process, we chose our vanity cabinets and selected a type of granite. However, no discussion took place as to the thickness of the granite. In the end, our faucets were not made to acommodate a greater than 1″ thick countertop. After dealing with Moen, the faucet manufacturer, we came up with a solution to make our existing faucets work. Had we known this up front, we would have gotten new faucets OR made the granite 3/4″ which is standard for most faucets.
Lastly, our salesperson seemed to be newer to the design aspect of this and wasn’t as good at making suggestions on tiles, decorative accents, cabinet / granite combinations as I would have expected. We did, however, work through this and our selections turned out great.

E.T.

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