Kitchen Remodeling – Symphony Woods Dr Silver Spring MD 20902

January 14, 2015

 

This job was actually three separate jobs: the installation of a new quartz countertop for our fairly large kitchen, including the island and desk area; the installation of a tiled backsplash above the counter and going up to the bottom of the kitchen cabinets (and around the window, going to the top of the window), and removing old ceramic tile and re-tiling the entire kitchen area, hallway, bathroom, and laundry room with porcelain tile in a pattern using 18×18, 12×24, and 12×12 tiles.

This was a big job, which we accomplished over the course of a couple of months. There are inevitable glitches in jobs this big, and we were very impressed with the responsiveness, professionalism and promptness with which Tile Center dealt with these kinds of things. Our salesman, Tushar Irani, was wonderful — both when he was helping us in the show room to choose countertop, backsplash tiles, and floor tiles, and also as the job was underway — he checked in personally many times to see how things were going, to answer questions, and to arrange for specialists when necessary (for example, we had a carpenter from Tile Center come to make sure the wood on a step down from our kitchen to family room was restored properly after some accidental damage during the installation of the kitchen floor tile). There were definitely some periods when we could not use our kitchen, but we fully expected that. We are extremely pleased with the results. No detail was left unaddressed and the professionals dealing with us at each stage were knowledgeable, polite, and efficient.

S.K.

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